Cancellation and Refund
At MKB FOODS, we value your trust and strive to ensure that your shopping experience with us is smooth and hassle-free.
Order Cancellation:
- Orders can be cancelled within 24 hours of placing the order or before they are shipped, whichever is earlier.
- Once shipped, orders cannot be cancelled.
- To cancel your order, please contact us at mkbfood12@gmail.com / 9978945455 with your order details.
Refund Policy:
- Damaged/Defective Products: If you receive a damaged, defective, or incorrect product, please notify us within 48 hours of delivery with supporting images.
- Eligibility for Refunds: Refunds will be processed only if the product is unused, unopened, and in its original packaging.
- Non-Refundable Items: Due to the perishable nature of dry fruits, opened or partially consumed packages are not eligible for refund.
- Refund Timeline: Once approved, refunds will be credited to your original payment method within 7–10 business days.
Return Policy:
- Returns are accepted only in cases of damaged, defective, or wrong product delivery.
- To initiate a return, kindly write to us at mkbfood12@gmail.com within the specified time frame.
